Resources · Decision failures, seen from every seat
The Price of Better
Why organisations choose what looks better and end up worse off: the Braess paradox, the Beer Game and the system archetypes, the same decision seen from ten seats, what each failure costs, and how the method closes the way in.
The opening: the outline and Part One, 10 of 66 pages. The whole book is in the PDF edition, for whatever you think it is worth. Examples are composite or fictitious, and every figure is illustrative.
← The libraryPDF edition coming soon
The outline
- I
The paradox of better
The road that made traffic worse, the game that is simple until it is played, and the parity premium.
Read below
- II
A register of failure
Twelve patterns, eight system archetypes and Senge's eleven laws.
In the PDF edition
- III
Every seat at the table
One decision, seen by the ten people it touches, then read as a system.
In the PDF edition
- IV
The ledger of cost
Eight kinds of cost, who carries each, and one worked year.
In the PDF edition
- V
Eight cases
Composite stories for the seminar room, with questions and katas.
In the PDF edition
- VI
Where these decisions enter
The planes of the Spine and the steps of IDDC, loops and delays included.
In the PDF edition
- VII
How Ingqiqo closes it
Eight mechanisms, and which failure or archetype each one stops.
In the PDF edition
- VIII
Once and for all
What that promise can honestly mean, and what it cannot.
In the PDF edition
- IX
Where to start
Twelve questions to ask before you adopt anything, and a glossary.
In the PDF edition
